Support
How can we help?
Browse the topics below or contact us if you cannot find what you need.
Create your first goal, add why it matters, and choose a Vibe.
Graitness uses the goal context you provide to create personalized Inspirations. You can begin as a guest and
sign in when you want to save and sync progress.
Free and Premium users can create and manage multiple goals. A North
Star marks a current priority: Free includes 1 and Premium supports up to 3. Graitness generates Inspirations
for your North Star Goals, and you can change your priorities as your season changes.
Inspirations are generated for your North Star Goals using
your goal context and chosen Vibe. Notifications keep your primary North Star Goal front and center, so
scheduled Inspiration notifications are sent for that goal. Notification delivery also depends on your
permission and device settings.
A Vibe shapes the tone of an Inspiration. Included coaching Vibes are
available on Free, while Premium adds more choices. Change your Vibe when a different kind of encouragement
would be more useful.
A check-in is a detailed record that you showed up for a goal and
can include your mood and progress. Your streak is based on the days you showed up, so opening Graitness and
engaging with your goal keeps your streak going even if you don’t create a full check-in record.
Reflections let you capture wins, difficulties, and what you
are learning. They remain connected to your progress so you can look back for patterns.
Graitness supports Google, Apple where available, and secure
passwordless email-link sign-in. For email, request a link and open it to continue—there is no password to
remember.
Review the Privacy Policy for data
practices. Signed-in users can delete their account directly in Settings by choosing Delete Account and
confirming. Deletion is permanent. See the step-by-step instructions.
If something isn’t working as expected, use the in-app
Feedback feature to let us know. You can describe what happened, attach screenshots, and
include details that help us investigate.
Graitness also includes useful diagnostic information such as your app version and device details to help with troubleshooting.
Have an idea or suggestion? Use the in-app
Feedback feature to share feature requests, improvement ideas, or general feedback about your
Graitness experience.
Your feedback helps us understand what matters most to users and prioritize future improvements.
Use Feedback in the app to send details and screenshots, or email
support@graitness.app. We typically respond within 1–2 business days.